2009–2010 Toyota Venza Rear Suspension “Squawk” Noise

2009–2010 Toyota Venza Rear Suspension “Squawk” Noise

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Some 2009 – 2010 Venza vehicles may exhibit a “squawk/groan” noise from the rear suspension when traveling over bumps, accelerating from a stop, and/or during slow rolling stops. The abnormal noise may be caused by rear coil spring contact with the lower strut seat due to a displaced or damaged rear coil spring lower insulator. An updated rear coil spring lower insulator is available for this condition. Repair Procedure NOTE Perform the following procedure on both the right and left sides of the vehicle. 1. Verify the rear coil spring lower insulator is displaced or damaged as shown in Figure 1. 2. Remove the rear strut assembly from the vehicle and disassemble. For complete strut removal and disassembly procedures, refer to the Technical Information System (TIS), applicable model year Venza Repair Manual: 2009 / 2010 Venza: Suspension – Rear Suspension – “Rear Shock Absorber: Removal” CAUTION

Support the rear axle carrier sub-assembly until reinstallation of the rear strut assembly is complete. 3. Reassemble the rear strut assembly with the NEW rear coil spring lower insulator and NEW rear support to rear shock absorber nut. For complete strut reassembly and installation procedures, refer to the Technical Information System (TIS), applicable model year Venza Repair Manual: 2009 / 2010 Venza: Suspension – Rear Suspension – “Suspension: Rear Suspension: Rear Shock Absorber: Installation” A. Install the rear No. 1 spring bumper. B. Install the rear lower coil spring insulator. NOTICE Lower Insulator Positioning • Ensure the insulator is centered in the lower spring seat of the rear strut assembly (refer to Figure 2). • Ensure the recessed part of the rear lower coil spring insulator is placed directly against the rear strut spring seat “rise” (refer to Figure 3).